Frequently Asked Questions
Everything you need to know about your daily brew.
How fresh is the coffee when it arrives?
We roast in small batches daily and ship within 24-48 hours of roasting to ensure you receive the freshest beans possible.
Do you offer pre-ground coffee?
Yes, you can choose between whole bean or various grind sizes including Drip, Espresso, and French Press at checkout.
What is your shipping policy?
We offer flat-rate shipping across the country. Orders over $50 qualify for free standard shipping, typically arriving in 3-5 business days.
Can I return coffee if I don't like the taste?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order, please contact us and we will make it right.
How should I store my Elegy Coffee?
Store your beans in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the flavor profile.
Are your beans ethically sourced?
Absolutely. We work directly with farmers and reputable importers to ensure fair wages and sustainable farming practices for every origin we carry.
